Privacy Policy

1. Information We Collect

a. Information You Provide: When you use the Service, we may collect personal information that you voluntarily provide, such as your name, email address, account credentials, assistant settings, uploaded context files, and any other information you choose to provide.

b. Automatically Collected Information: We may collect certain information automatically when you use the Service, including your IP address, browser type, operating system, referring URLs, device information, and usage data.

c. Payment Information: When you subscribe to a paid plan, payment processing is handled by our merchant of record, Lemon Squeezy. We do not store your full payment card details.

2. Use of Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve the Service;
• To personalize your experience and customize content;
• To communicate with you, including service updates and support messages;
• To respond to your inquiries, requests, and feedback;
• To detect, prevent, and address technical issues and security vulnerabilities;
• To comply with applicable laws, regulations, and legal processes.

3. Audio, Transcript, and Session Data

The Service may process audio from your browser tab and generate transcripts and AI suggestions in real time. We design the Service to minimize retention of sensitive content. Session metadata (such as date, duration, and saved notes you choose to store) may be kept to provide session history features. Do not use the Service where recording or AI assistance is prohibited.

4. Disclosure of Information

We may disclose your personal information to third parties for the following purposes:

• To service providers and partners who assist us in operating the Service (hosting, analytics, AI providers, payment processing);
• To comply with legal obligations, such as subpoenas, court orders, or other legal processes;
• To protect and defend the rights, property, or safety of AssistantAI, our users, or others.

We do not sell your personal information.

5. Data Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet is completely secure.

6. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of the Service. You can request access, correction, or deletion of your account data by contacting us. You may opt out of promotional emails by following the unsubscribe instructions in those emails.

7. Cookies

We use cookies and similar technologies for authentication, security, preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may limit functionality.

8. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by AssistantAI. We are not responsible for the privacy practices or content of those third parties.

9. Children's Privacy

The Service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

Privacy-specific inquiries: privacy@jobtap.app